When asked to speak to the Manager, they noted Caesars policy says as long as the room had what we reserved as far as beds and space, they have the right to place us wherever avail., no matter what the view. When we asked for a room change, they basically told us you get what you get. Upon arrival for check in, it was a 45 minute line wait to check in at a kiosk. Old hotel with superficial cosmetic updates.